I have learned a lot about User Experience design during more than 10 years, and applied all these UX methods along numerous projects.
Bibliographic UX resources
Classics of UX and academic publications are guiding my design choices at each step.
I am aware about data protection and EU recommendations (RGPD). You can enlight to your users how ethical and caring your services are.
ROI of UX
I can help you to design a UX dashboard and to define your own KPIs to see the real ROI of User experience design on your business.
User centered design